Archive for June, 2008

Triple.com Review – The Worst Domain Registrar?

Wednesday, June 18th, 2008

Hmm, where to begin with this Triple.com review?

I'll start at the beginning. It was back in October 2007 when I saw triple.com promoting .com domains for $5.55. To test them out I registered one domain – istio.com. You cannot buy things outright on their website, you need to deposit funds. Now, the first annoyance, they deduct PayPal fees from your amount deposited without mentioning that it will deducted. So, my $5.55 became something like $5.20 and I have to deposit more in order to get this $5.55 domain name. Eventually I found out the fees by going to PayPal and added some extra funds. I now have an unusable 14 cents in my account.

 A couple of days ago I sold the domain on dnforum.com. I seemingly, and according to the account history, pushed the domain to the buyer's account. Done and dusted. Or, so I thought. 

 24 hours later and I receive a PM asking where the domain was!? The buyer had not received it. I asked him to check again and I checked to see if they had placed it back in to my account. No sign of it. The next step was to email support and get to the bottom of it. 48 hours later, no reply. So, I call them and there 24 hours phone support turns out to be an answering machine… Next option. "Live Support". Unfortunately there was no life in the live support.

Triple.com is like a ghost town, nobody around. I'm not the only person complaining either. NamePros search shows numerous similar troubles.

My only suggestion — avoid Triple.com 

When Branding Goes Wrong

Tuesday, June 10th, 2008

If you have been watching the Euro 2008 football tournament as closely as I have, you may have noticed JVC's advertising board. It's an ugly colour combination of Green background and Red text. But what really attracted my eye was the name of their product – Everio. There have been successful mergers between the English and Latin languages, but E-v-e-r-i-o is not one of them.